Engineering Project Manager (SAP Functional support and Upgrade Lead), Enterprise Systems, Sunnyvale, California, United States

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Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

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Apple’s Information Systems & Technology (IS&T) organization manages key business and technical infrastructure at Apple that influences how online orders are placed, overall customer experience with order, AppleCare service offering, Financial book closure and much more.

We need a SAP support & upgrade lead who loves to get hands-on while driving day to day operational excellence and offering the highest service levels to our business partners and as a lead coordinates and manages annual SAP upgrades.

Be part of a team that prides itself in keeping Apple business running, be part of our S/4 HANA journey, and have significant opportunities to make a difference!

  • 10+ years of SAP functional / implementation experience
  • Expertise in one of the SAP modules like SD, MM, and FI
  • Experience in managing and implementing multiple cycles of upgrades

Preferred Qualifications

  • Strong aptitude to do hands-on to troubleshoot production support issues
  • Excellent verbal and written communication skills across all levels of the organization
  • Excellent problem-solving skills and the ability to drive issue resolution across teams
  • Experience in partnering with vendor teams both onsite and offshore
  • Self-motivated, detail-oriented, and sensitive to established schedules and scopes
  • Ability to establish & manage relationships with various business stakeholders
  • Ability to understand ABAP code to aid troubleshooting
  • Hands on experience on S/4 HANA will be a significant plus
  • Bachelor’s Degree or equivalent in any related field

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