Head of QE, Media Services – Apple Services Engineering

by

Cupertino, California, United States

Summary

Imagine what we could do together. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there’s no telling what we could accomplish! The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high standard for quality and excellence, to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

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Description

We are looking for a senior leader to head up the quality engineering organization for media services and data. This role will oversee 100+ full-time employees who develop quality engineering systems and tests. The team is responsible for qualifying a large number of diverse systems that all operate at massive scale — from server APIs powering our media experiences, to the machine learning stack underlying intelligent search and personalization, to data pipelines that produce business-critical datasets. We are looking for an experienced leader with a track record of developing people, processes, and teams. You have a track record of driving quality through tools, systems, and automation, and possess a strong background in software development. You are also a team player, eager to collaborate and establish partnerships with other quality and engineering organizations.

Minimum Qualifications

  • 5+ years experience leading quality teams.
  • Experience leading large technical organizations.
  • Versed in the practice of QA/QE and track record of improving quality through processes, systems, and automation.
  • Strong technical leadership and keen architecture sense.
  • Capacity to engage in deep technical detail yet move fluidly into big-picture thinking.
  • Honed practice of recruiting and developing leaders, setting clear direction and goals, and establishing effective teams.
  • Experience leading distributed teams across cultures, geography, and timezones.
  • High value for teamwork, collaboration, and driving cross-functional alignment. Fluent in influencing without control.
  • Strong practice of stakeholder management.
  • Ability to drive clarity in the midst of ambiguity.
  • Superb communication skills: ability to convey complicated concepts concisely and tailor messaging to different audiences.
  • Bachelor’s degree in a quantitative field, such as computer science, engineering, or mathematics.

Preferred Qualifications

  • Experience testing server-side systems.
  • Experience planning and leading software release cycles.
  • Experience with data quality and big data technologies preferred (e.g. Spark, Hadoop, Kafka, Flink).
  • Machine learning experience

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $252,400 and $378,700, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. 

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