[Aetna Part Time Remote] Customer Service Representative (WFH)

by
Industry
Private
Employment Type
Full-time, Part-time
Base Salary
$20-$40 Per hour
Working Hours
6
Job Location
Remote work from: USA
Description

At Aetna Health, we’re dedicated to improving the well-being of our customers. As a Aetna Customer Service Representative, you will play a vital role in delivering exceptional customer experiences while working from the comfort of your own home. Join our team and help us provide essential healthcare services and products to communities across the United States. [Aetna Part Time Remote] Customer Service Representative (WFH)

Job Description:

Are you passionate about helping people and making a difference in their lives? Are you a good communicator and problem solver? If so, join our team as a Aetna Customer Service Representative and contribute to our mission of enhancing the health and happiness of our customers. [Aetna Part Time Remote] Customer Service Representative (WFH)

Key Responsibilities:

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  1. Customer Support: Provide outstanding customer service by assisting customers with inquiries, orders, and resolving issues via phone, email, or chat. [Aetna Part Time Remote] Customer Service Representative (WFH)
  2. Product Knowledge: Stay informed about Aetna Health’s products, services, and promotions to effectively assist customers. [Aetna Part Time Remote] Customer Service Representative (WFH)
  3. Order Processing: Accurately process customer orders and prescriptions using Aetna Health’s systems. [Aetna Part Time Remote] Customer Service Representative (WFH)
  4. Problem Solving: Assist customers in resolving issues related to prescriptions, insurance, and product inquiries.
  5. Documentation: Maintain detailed and accurate records of customer interactions and resolutions. [Aetna Part Time Remote] Customer Service Representative (WFH)

Qualifications:

  • Excellent Communication Skills: Strong verbal and written communication skills are essential.
  • Customer-Centric: Passionate about providing exceptional customer service and helping others. [Aetna Part Time Remote] Customer Service Representative (WFH)
  • Tech Savvy: Comfortable using computer systems and quickly learning new software. [Aetna Part Time Remote] Customer Service Representative (WFH)
  • Empathetic: Able to understand and empathize with customer needs and concerns. [Aetna Part Time Remote] Customer Service Representative (WFH)
  • Problem Solver: Effective at troubleshooting and finding solutions to customer inquiries. [Aetna Part Time Remote] Customer Service Representative (WFH)
  • Team Player: Collaborative mindset to work with colleagues and contribute to a positive team atmosphere.
  • Availability: Able to commit to a part-time work schedule with flexibility. [Aetna Part Time Remote] Customer Service Representative (WFH)

Benefits:

  • Competitive hourly wage
  • Part-time work-from-home arrangement
  • Comprehensive training and ongoing support
  • Employee discounts on Aetna Health products and services
  • Opportunities for career advancement within Aetna Health

If you think this role describes you, we would love to hear from you. Apply now to join our team!

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