Aetna Health is a leading healthcare company dedicated to helping people on their path to better health. With a presence in communities across the United States, Aetna Health provides essential services, products, and support to millions of customers. Our commitment to innovation, excellence, and customer care has made us a trusted name in the industry. Customer Support Specialist at Aetna Health
Position: Customer Support Specialist
Location: Remote
Company: Aetna Health
URL: Aetna Remote Jobs Near Me – Customer Support
Job Description
Are you passionate about making a positive impact on people’s lives? Are you looking for a fulfilling career where you can contribute to a mission-driven organization? If so, we invite you to join our team at Aetna Health as a Customer Support Specialist. Customer Support Specialist at Aetna Health
As a Customer Support Specialist, you will play a crucial role in delivering exceptional customer service and support to our valued customers. You will be the friendly voice on the other end of the line, assisting customers with their inquiries, resolving issues, and ensuring they have a seamless experience with Aetna Health. Customer Support Specialist at Aetna Health
Other Jobs You May Be Interested In
- (Remote) – American Express Work From Home virtual assistant job
- American express work from home jobs
- American Express Virtual Assistant Jobs – Remote
- Walmart Recruitment – customer service Jobs Near Me
- Walmart Online Pickup and Delivery Associate
- Technical Support Specialist – Apple Inc
- Apple Product Tester – Remote
- [part-Time] Remote Apple At-Home Advisor
- Aetna Health Customer Support Representative (Remote)
- Aetna Health Care Customer Service Representative
- Part-Time Remote Customer Service Representative at Walmart
- Staff Product Manager – Walmart (Remote)
- Walmart Part Time Jobs From Home
- Netflix Remote Jobs up to $25/Hour
- Operations Agent Specialist at Southwest Airlines
- Virtual Assistant – Southwest Airlines
- Southwest Airlines Remote Customer Service Representative
- Amazon career opportunities – Voice Support Executive Jobs
- Amazon Warehouse Executive
- Amazon Warehouse Associate Jobs for Freshers
- Entry-Level Remote Customer Support Specialist at Apple Inc,
- Apple Support College Program At Home Advisor (Remote)
- Apple Advisor (Work From Home) job in USA
- Senior Program Manager – Creative Production Innovation Management – Netflix
- Amazon Customer Service – Work From Home $16-$35/hr
- (Work From Home Jobs Part Time) – Disney Remote Data Entry
- Remote – Hobby Lobby Data Entry Jobs $27/Hour – careerwavez
- Walmart Data Entry – Entry Level (Part-Time Remote)
- Aetna data entry jobs – Entry level work from home jobs
- Senior Associate Business Process Analyst
- Senior Operations Manager – International Messaging Operations – Serbia, Romania or India (Remote)
- Salesperson jobs in USA
- Process Improvement & Controls Specialist (Remote)
- Entry Level Sales – Part Time – Work from Home in USA
- Virtual Small Business Banker (LO) in USA
- Microsoft 365 Full TIme Job in USA
- MICROSOFT DYNAMICS 365 SENIOR TECHNICAL ARCHITECT (REMOTE) jobs in USA
- Microsoft Dynamics (Software Engineer IV) 100% Remote jobs in USA
- Google Cloud / Big Data Engineer – 100% Remote! in USA
Key Responsibilities
- Customer Assistance: Provide courteous and efficient assistance to customers via phone, email, or chat, addressing their inquiries, concerns, and requests.
- Issue Resolution: Investigate and resolve customer issues, escalating complex cases as needed to ensure timely and satisfactory resolution. Customer Support Specialist at Aetna Health
- Product Knowledge: Stay updated on Aetna Health products, services, and policies to provide accurate information to customers. Customer Support Specialist at Aetna Health
- Documentation: Maintain detailed records of customer interactions and transactions for future reference.
- Feedback and Improvement: Collaborate with the team to share customer feedback and contribute to continuous improvement initiatives. Customer Support Specialist at Aetna Health
- Compliance: Adhere to company policies, procedures, and regulatory requirements while assisting customers. Customer Support Specialist at Aetna Health
Required Skills and Qualifications
- Excellent Communication: Strong verbal and written communication skills in English. Customer Support Specialist at Aetna Health
- Customer-Centric: A passion for helping people and a commitment to delivering exceptional customer service.
- Problem-Solving: Ability to analyze issues, identify solutions, and provide effective resolutions.
- Adaptability: Comfortable in a fast-paced environment and open to learning and adapting to new processes. Customer Support Specialist at Aetna Health
