Blue Move And Blue Defend Of Nebraska (BCBSNE) Is More Than Simply An Insurance Agency; We Exist To Be There For People Within The First-Rate And Toughest Moments Of Their Lives.
Our Group Is The Power In The Back Of That Promise. And, As The Enterprise Swiftly Evolves And We Are Searching For Methods To Optimize Commercial Enterprise Techniques And Purchaser Reviews, There’s No Greater Time For Forward-Thinking Specialists Like You To Join Us In Delivering On It!
As A Member Of Group Blue, You’ll Discover Motive, Opportunities, And The Assist You Need To Construct A Significant Profession And Make A Effective Effect In Our Network.
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As A Customer Service Consultant, You Are Responsible For Coping With Incoming phone calls And Being The Primary Purchaser Interface For Inquiries. Our Provider Representatives Inform And Educate As Well As Serve As Member Recommend, Building Consider In Our Competencies And Being The Voice Of The Purchaser. Via The Usage Of Hooked Up High-Quality Practices, Attending Ongoing Training, And Utilizing Assets And Gear You Will Serve As The Expert To Assist in Navigate Via The Challenging Global Coverage. Our Representatives Have To Be Proficient Committed Those Who Own A Ardour For Presenting Quality In Class Carrier And Want To Make A Distinction Within The Lives Of Our Member.
Purchaser Offerings Hires For Lessons And We Anticipated Class Begin Dates:
Applicants For This Role Might Not Get Hold Of Immediate Feedback Regarding Their Application. In Case You Would Like To Be Taken Into Consideration For One Of The Destiny Anticipated Start Dates, We Welcome You To Use And When We Start Formally Hiring For Our Subsequent Start Date, We Will Evaluation Your Utility!
Please Preserve In Mind The Details Of The Placement Under:
Area: Work At Home Anywhere Within The Country Of Nebraska Or Local Omaha Metro Location.
Revenue: $39,520 Annually + Plus Advantages Package Deal (Health Advantages Powerful 1st Of The Month Following Start Date)
Repute: Complete-Time (Forty Hours In Step With Week)
Training Schedule: 9-12 Weeks Of Live Virtual Education: Eight:00am – 4:30 pm (Vital Time Sector) Monday To Friday. (Virtual Schooling Is Interactive – Camera And Audio Can Be Utilized For Schooling Functions)
Paintings Time Table: After Training, Should Be Able To Paintings Any Eight.Five Hour Shift Between 7:30 am-6:00 pm (Critical Time Zone) Monday To Friday
Required: Reliable Internet Provider Issuer As Well As Committed, Distraction Free Place Of Business
What You May Do
Interfaces With Clients Through Cell phone, Written Correspondence, Fax, Internet, And/or Electronic Mail.
Research Client Data Utilizing Suitable Structures, Guidelines, Regulations, Processes, And Different Reference Materials To Correctly Respond To And Clear Up Consumer Troubles.
Elevates Touchy Customer Requests While Vital.
Follow Kingdom And Federal Policies And Mandates, Which Are Usually Changing, Reason Creating A Dynamic Environment, the Candidate Is Accountable for taking the Initiative To Live Present Day On Guidelines And Processes Required To Support The Customer And to ensure compliance.
Accountable For Stay Current On Knowledge Of Diverse Merchandise And Proactively Endorse Gadgets Needed By Clients To Grow Patron Satisfaction And Enhance Transaction Profitability.
To Be Taken Into Consideration For This Position, You Have To Have
Excessive School Degree Or Equivalent And Three Years Of Revel In In A Grievance Kind Customer Service Workplace Placing (Health Insurance Or Related Discipline Desired). An Equivalent Mixture Of Education And Experience May Be Substituted For This Requirement.
Availability For Schooling Nine-12 Weeks In Length.
The Strongest Candidates For This Position May Even Possess
Simple Medical/Dental Terminology And Contract Interpretation Is A Plus.